UK mineral wool manufacturer Knauf Insulation has taken home the roofing and insulation industry’s Supplier of the Year award at the National Buying Group (NBG) Conference Awards, for the fifth year running.
The ceremony saw businesses and individuals in the builders’ merchant sector come together to celebrate the best in the industry.
For the third successive year, Knauf Insulation’s commercial manager, John Gaunt, also scooped the Account Manager of the Year award.
John said: “I’ve been at Knauf Insulation over 19 years so I’ve built some great relationships with our customers. It’s an honour to receive this award for the third time. It’s been a real collaborative effort, working together to achieve a common goal and challenge the traditional merchant – supplier relationship. The results we’ve had as a business are testament to that. I expect 2018 to be another excellent year working with NBG and our merchant customers”.
The Merchant Support Team supports regional and area sales managers, who provide a dedicated point of contact. They also actively develop relationships by making regular site visits and telephone calls.
The team also delivers regular training sessions on its products, how they should be installed and other relevant areas such as regulatory changes and market conditions.
The National Buying Group Conference Awards took place in Liverpool on Tuesday 14 November.