Customer testimonials can be a powerful tool in any company kit bag – with video testimonials being especially valuable. Freefoam Building Products has launched a new video featuring long standing customer Willmotts Plastic Building Products to highlight the partnership the two companies share and the success this has brought.
Filmed at Willmotts’ warehouse in Reading, and on a location at a local housing development, the video gives an insight in to how Willmotts operate and the support they receive from Freefoam. Interviews with the managing director, Scott Willmott and George Petts, business development manager, illustrate how the 20-year relationship has benefited both companies, and is set to continue in the future.
Scott explained: “Working with a manufacturer like Freefoam is invaluable to us. We find them to be approachable, helpful and interested in us succeeding. The housebuilders we supply often include bespoke features on their designs and we need to be able to meet these demands. Freefoam have consistently been flexible and creative in supplying us with adapted and bespoke products – which has been one of the big advantages to our partnership.”
Willmotts are an award-winning family-owned business, specialising in supplying the full range of Freefoam PVC building products including fascia, soffit, guttering and cladding products to leading national housebuilders. Based in Reading, they serve the south of England through a fleet of six vehicles. Started back in 1984 by Tony and Pauline Wilmott, the company has gone from strength to strength with sons Scott and Ryan now taking control of the company.
Freefoam provides a support package for all stockist partners to help them build their business. From sales support by a dedicated area sales manager, customer service support throughout the ordering and delivery process and a wide range of marketing materials, Freefoam says it is able to provide all the tools to help suppliers and its installer customers sell more.
Scott summarised: “When we were looking at suppliers we felt Freefoam really shared our values. They are committed to working with stockists and give us all the support we need to offer our customers an excellent service which helps our business grow.”