Non-stop Norscot celebrates 35 years of business growth

Long-standing Veka UK Group customer and Independent Network member, Norscot, is celebrating the company’s 35th anniversary and shows no signs of slowing down.

1984 saw Ghostbusters hit the big screen, the average UK house price hit £37,182, and newly founded Norscot hit the home improvement scene in Caithness; quickly establishing its reputation as a reliable supplier and installer of high-quality windows and doors.

Since then, the family-owned company has continued to grow from strength to strength and is now a significant employer for the region with more than 60 staff, a near £5 million turnover and thousands of customers throughout the UK and overseas. Along with high quality PVCu window and door systems from Veka UK Group, the company is also a manufacturer of timber frame kit homes, timber windows and doors and ‘Aluwood’ aluminium-clad timber windows and doors.

Norscot has been a Veka customer for 31 years and is a member of Independent Network. This means the company has undergone rigorous vetting to prove it meets the high standards of the organisation in order to offer its ten-year insurance-backed guarantee on installations. As an Independent Network Fabricator, Norscot is also authorised to supply other IN installers thereby maintaining the ‘unbroken chain of quality’ that the Network is known for.

35 years in business is a milestone that managing director Callum Grant recognises could not have been achieved without the commitment of Norscot’s employees, suppliers and customers both past and present: “We have to say a huge thank you to everyone that has supported us over the years. Particularly our hard-working staff, some of whom have been with Norscot 30 years or more.

Callum also believes Norscot’s success has been driven by a commitment to customer service and quality products designed to cope with the worst the Highland weather can throw at them. The firm is proud to use Veka systems because they are carefully designed and rigorously tested to ensure they can withstand extreme weather conditions and perform flawlessly. The Veka UK Group manufacturing plant even has its own in-house high-tech weather testing rig.

Callum said: “Veka UK Group has played a significant part in Norscot’s successful growth, as the calibre of these PVCu systems has helped further reinforce our reputation for quality and attention to detail.

“We have an ethos of continuous improvement; we’re very proud of our success and we continue to embrace new technologies and opportunities. There have been many changes in the industry and in the company since it was founded, and 35 years ago I don’t think we could have anticipated the way technology would transform our business.

“We’ve evolved from a traditional joinery company, to one that can provide products such as intelligent windows and doors controlled by your smartphone and we’re working with the University of Strathclyde on virtual reality (VR) opportunities, as well as partnering with Northumbria University to develop intelligent “smart homes”. These ‘future proof’ properties are designed and equipped in such a way that older and less mobile people are able to remain in their own homes for longer, a concept backed by NHS Scotland and social services.”

Veka UK Group’s sales director, Neil Evans, congratulated Norscot on the company’s 35th anniversary: “Norscot has always been keen to explore new technologies and invest in product development to serve the best interests of its customers. It’s no surprise that such a hard-working and innovative company should be celebrating a milestone like 35 years in business. The team deserve every success, and while this is a good opportunity to reflect on the past – it seems like they have lots of exciting things to look forward to. Here’s to the next 35 years!”

Norscot is an experienced and trusted fabricator and installer serving all sectors (domestic, self-build, commercial and trade) in the North of Scotland. Find out more at www.norscot.co.uk

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